Customer Service Representative Jobs in Greensboro, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(08800) - 1585 Liberty Dr.
- Thomasville, NC (23 miles from Greensboro, NC)
- moments ago
- Thomasville, NC (23 miles from Greensboro, NC)
- moments ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas....
Pharmacy Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 hours ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- High Point, NC (14 miles from Greensboro, NC)
- 1 day ago
- High Point, NC (14 miles from Greensboro, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Winston-Salem, NC (NC0105)
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 1 day ago
Job Details Job Location : Winston Salem, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service - Donor Support Technician
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
Similar Jobs Customer Service Representative II Genuine Parts Company (Greensboro, NC) SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately...
Customer Service Support Representative
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
- Burlington, NC (15 miles from Greensboro, NC)
- 1 day ago
IN OFFICE NOT REMOTE The schedule for the position will be Monday - Friday 930am - 6pm EST PAY RANGE $16 - $25 All job offers will be based on a candidates skills and prior relevant experience,...
Lead Customer Service Associate Job
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Service Benefit Advocate - Remote in Greensboro, NC
- Greensboro, NC
- 2 days ago
- Greensboro, NC
- 2 days ago
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of...
Remote Work- Burlington, NC (15 miles from Greensboro, NC)
- 2 days ago
- Burlington, NC (15 miles from Greensboro, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 220327 Address: USA-NC-Burlington-2208 North Church St Store Code: Store 01078 Front End (7218465) Food Lion has been providing an...
Category/Area of Expertise: Retail Operations Job Requisition: 320266 Address: USA-NC-Greensboro-2208 Golden Gate Dr. Store Code: Store 00032 Front End (7207285) Food Lion has been providing an...
FT Customer Service Leader - Office Assistant
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 174138 Address: USA-NC-Winston Salem-4826 Country Club Road Store Code: Store 00593 Front End (7212720) Food Lion has been providing...
The Customer Service Representative (CSR) at NWS plays a critical role in both strengthening and sustaining customer relationships and enhancing the overall customer experience....
Description We are seeking a motivated Customer Service Representative....
Lead Customer Service Associate Job Winston-Salem, NC
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Retail Customer Service Associate
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 days ago
- Winston Salem, NC (24 miles from Greensboro, NC)
- 3 days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Greensboro, NC
Moving to Greensboro, NC? Find some basic demographic data about Greensboro, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Greensboro, NC
Highest Education Level
Customer Service Representatives in Greensboro, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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